Practitioner-oriented Conceptualization of the three VSD Investigation Types

Authors Jeroen van Grondelle, Koen Smit, Erik Slingerland, Johan Versendaal
Published in ICSeB '25: Proceedings of the 2025 9th International Conference on Soware and e-Business (December 2025)
Publication date 2026
Research groups Betekenisvol Digitaal Innoveren
Type Lecture

Summary

Value Sensitive Design (VSD) offers a principled framework for embedding human values into technology, yet its practical application remains challenging due to unclear demarcations between its conceptual, empirical, and technical investigation types. This paper addresses the gap between VSD theory and the practices of (design) professionals by proposing a practitioner-oriented conceptualization. Using the Design Science Research (DSR) approach, the study creates a framework that 1) distinguishes investigations by methodological mode and object of investigation, 2) aligns VSD’s investigation types with the problem and solution spaces used by designers, while 3) accounting for socio-technical complexity. The framework is validated through three real-world cases in public service design, demonstrating its applicability. As the framework is retrospectively validated, future research is required to determine the effectiveness of prescriptive use of the model in practice.

On this publication contributed

Language Engels
Published in ICSeB '25: Proceedings of the 2025 9th International Conference on Soware and e-Business (December 2025)
ISBN/ISSN URN:ISBN:9798400723223
Key words Value Sensitive Design, Design thinking, Investigation Types, Practitioners, Socio-Technical Systems, Conceptualization
Page range 57-64

Jeroen van Grondelle

Jeroen van Grondelle

Jeroen van Grondelle

  • Researcher
  • Research group: Betekenisvol Digitaal Innoveren