Nursing activities and associated workload of nurses in virtual care centres: A multicentre observational study

Authors Jobbe P.L. Leenen, Jedidja Lok-Visser, Cindy Vollenbroek, Henk Sonneveld, Thijs van Houwelingen, Gréanne Leeftink
Published in PLOS Digital Health
Publication date 2025
Research groups Technologie voor Zorginnovaties
Type Article

Summary

Virtual care centres (VCCs) are novel wards of hospitals and facilitate the provision of remote monitoring and home-based patient care by virtual care nurses. Whereas since the COVID-19 pandemic VCCs have rapidly emerged, there is a lack of insight in virtual care nurses’ work and the associated work load. Therefore, the aim of this study was to identify the nursing activities performed in Virtual Care Centers (VCCs) and assess nurses’ perceived workload associated with these activities. A multicentre descriptive, observational cross-sectional study was performed.

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Language Engels
Published in PLOS Digital Health
Key words nurses, home-based patient care, workload, Virtual care centres (VCCs), the Netherlands
Digital Object Identifier 10.1371/journal.pdig.0000974
Page range 1-14

Technologie voor Zorginnovaties