The effect of e-Leadership on digital transformation in the Dutch public sector

Authors Pascal Ravesteijn, Ton Camu, Paul Morsch, Guido Ongena
Published in Proceedings 36th Bled eConference
Publication date 25 juni 2023
Research groups Procesinnovatie & informatiesystemen
Type Lecture

Summary

A public sector that adequately makes use of information technology can provide improved government services that not only stimulates business development it also intensifies citizen participation and economic growth. However, the effectiveness of IT and its governance at both national as well as on municipality level leaves much to be desired. It is often stated that this is due to a lack of digital skills needed to manage the IT function and alignment with business. Therefore, the aim of this study is to determine the effect that digital leadership competences and IT capabilities have on digital transformation readiness within Dutch municipalities. Based on an analyses of survey data from 178 respondents we recommend municipalities to implement a range of activities that all are related to realize the ability to constantly apply strategic thinking and organizational leadership to exploit the capability of Information Technology to improve the business.

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On this publication contributed

  • Pascal Ravesteijn | lector | Procesinnovatie en Informatiesystemen
    Pascal Ravesteijn
    • Lector
    • Research group: Procesinnovatie & informatiesystemen
  • Paul Mosch
    Paul Morsch
    • Researcher
    • Research group: Procesinnovatie & informatiesystemen
  • Guido Ongena | onderzoeker | Procesinnovatie en Informatiesystemen
    Guido Ongena
    • Lector
    • Research group: Procesinnovatie & informatiesystemen

Language Engels
Published in Proceedings 36th Bled eConference
ISBN/ISSN URN:ISBN:978-961-286-751-5
Key words Public sector, municipalities, digital leadership, IT capabilities, digital transformation
Digital Object Identifier 10.18690/um.fov.4.2023.23
Page range 363-278

Pascal Ravesteijn

Pascal Ravesteijn | lector | Procesinnovatie en Informatiesystemen

Pascal Ravesteijn

  • Lector
  • Research group: Procesinnovatie & informatiesystemen