Future Challenges in Decision Mining at Governmental Institutions

Authors Sam Leewis, Matthijs Berkhout, Koen Smit
Published in AMCIS 2020 Proceedings Advances in Information Systems Research
Publication date 10 augustus 2020
Research groups Betekenisvol Digitaal Innoveren
Type Lezing

Summary

Decisions are made in fast-changing situations. To cope with this, decision mining could be utilized to support the decision-making process. Decision mining is an emerging field which could support an organizations decision-making process. For proper utilization of decision mining, possible challenges should be identified to take into account when mining decisions. As such, two focus groups were conducted where we identified 11 main challenges that seven Dutch governmental institutions deemed important and which should be taken into consideration when mining decisions. The identified challenges are depicted further together with existing literature and the coded observations. The identified challenges could be utilized as future research directions and are discussed as such.

Downloads en links

On this publication contributed

  • Sam Leewis
    • $name
    • Research group: Betekenisvol Digitaal Innoveren
  • Koen Smit | onderzoeker | lectoraat Betekenisvol Digitaal Innoveren
    Koen Smit
    • $name
    • Research group: Betekenisvol Digitaal Innoveren

Language Engels
Published in AMCIS 2020 Proceedings Advances in Information Systems Research
Key words Decision mining, challenges, Focus groups, governmental institutions

Sam Leewis

Sam Leewis

  • Onderzoeker
  • Research group: Betekenisvol Digitaal Innoveren