Effective IT use among residential caregivers

Auteurs Wilma van Etten, Marlies van Steenbergen, Guido Ongena, Johan Versendaal
Gepubliceerd in A. Pucihar, M. Kljajić Borštnar, R. Bons, A. Sheombar, G. Ongena & D. Vidmar (Eds.)., 35th Bled eConference – Digital Restructuring and Human (Re)action: June 26 – 29, 2022, Bled, Slovenia, Conference Proceedings
Publicatiedatum 26 juni 2022
Lectoraat Betekenisvol Digitaal Innoveren
Soort publicatie Lezing

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Abstract: Technological innovation in the healthcare sector is increasing, but integration of information technology (IT) in the care process is difficult. Healthcare workers are important agents in this IT integration. The purpose of this study is to explore factors that feed motivation to use IT. Self-determination theory (SDT) is applied to study how motivational factors impact effective IT use among frontline caregivers in residential care settings. As the team is very important to these caregivers, the team is our unit of analysis. In an embedded single case study design, interviews were conducted with all nine members of a team effectively using IT. All three basic psychological needs from SDT - autonomy, competence and relatedness - were found to have impact on effective IT use, though autonomy was primarily experienced at team level. Conversely, the effective use of an IT collaboration tool influences relatedness.

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Taal Engels
Gepubliceerd in A. Pucihar, M. Kljajić Borštnar, R. Bons, A. Sheombar, G. Ongena & D. Vidmar (Eds.)., 35th Bled eConference – Digital Restructuring and Human (Re)action: June 26 – 29, 2022, Bled, Slovenia, Conference Proceedings
ISBN/ISSN URN:ISBN:978-961-286-616-7
Trefwoorden self determination theory, effective IT use, residential care, theory of effective use, motivation
Digital Object Identifier 10.18690/um.fov.4.2022.26
Paginabereik 418-431

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